Deutschland Community Manager

Unit: Ambassador & Community City: Berlin, Germany

Deutschland Community Manager



ABOUT WEROAD: WE CONNECT PEOPLE, CULTURES AND STORIES


WeRoad is not your average travel company. We are dedicated to connecting people through their love of travel, adventure and exploring distant lands and cultures. We bring together small groups of like-minded millennials and send them on life-changing experiences. With over 100 different destinations, we cover the globe. Each of these itineraries is designed to rewrite the rules of the travel industry and create unique experiences.


In 2017, we were founded by Paolo De Nadai, also founder of our holding company, OneDay. Our holding company, OneDay, is a business & community builder, 100% focused on millennials and the "new generations" with the vision to create companies that have a lasting positive impact on young people, slowly but surely improving the world.


Although only 5 years old, WeRoad is now a dynamic, ambitious team consisting of over 100 employees. Since the end of the pandemic, we have been going through the roof and are experiencing exponential growth in Italy, Spain and also the UK, which has led to us opening an office in Germany (Berlin) and France (Paris) this summer.


ABOUT THE ROLE: COMMUNITY MANAGER MANAGER



Check out this video of the A&C team here!


WeRoad is first and foremost a community! Each of our trips is led by a Travel Coordinator who is as passionate about this Adventurous journey as you are, but who also enjoys planning and coordinating. Therefore, we are looking for a Travel Coordinator Recruiter & Manager to help us find German Travel Coordinators to lead the German trips, and thus also help build the WeRoad brand and community in the German market.


So: your job will be to build the German WeRoad Travel Coordinator community: from talent search to selection, from training to onboarding, from community engagement to trip support and growth. You will play a key role in spreading the WeRoad Spirit in the marketplace as our coordinators are our first ambassadors, brand lovers and a HUGE differentiator.


This role is ONLY for you if you are particularly dynamic and entrepreneurial, not afraid to get your hands dirty and love a challenge: You will be one of our first employees in Germany and help build WeRoad Germany from the ground up!


Your role:


  • Search, recruit, select and train the first WeRoad Travel Coordinators in Germany and the DACH region.
  • Support the Travel Coordinators during the trips as well as the local ambassadors and contact the community management in case of emergencies.
  • Monitoring performance and nurturing talent within the Travel Coordinator community to enable their growth and scalability of the community.
  • Engage and motivate the Travel Coordinator community.
  • Facilitate the sharing of best practice between the different Travel Coordinator communities and discuss with the Global A&C Team. 
  • You will be responsible for growing the Travel Coordinator community to support business needs and its performance.
  • You play a key role in building our brand awareness in Germany and the DACH region.



What we are looking for:


  • You are a native German speaker or speak the language at a native level and have a sound knowledge of German culture and ways of communicating.
  • You have traveled extensively, enjoy meeting people and learning about new cultures
  • You have experience in managing an online/offline community and communicating directly with potential ambassadors.
  • You are mega enthusiastic, an excellent motivator and communicator, able to convey your energy and personality online as well as in written and face-to-face interactions
  • You are ambitious, love to achieve and exceed a goal and are self-motivated to get results
  • You are comfortable using the main social media channels (Instagram, Facebook, TikTok) and have a sound knowledge of Google Suite;
  • You are outgoing and comfortable in a fast-paced, dynamic work environment;
  • You are able to share a dual soul: Community and Management;
  • You are a team player.


You will thrive with us and in this position if you:


  • Are ambitious and want to be part of something great;
  • Love to travel and want to join a young, smart and fun team;
  • Prefer adventure to daily routine and love working in a fast-paced, dynamic environment;
  • Are an entrepreneur at heart and not afraid to get your hands dirty to get things done;
  • Are self-employed and not afraid to take on a lot of responsibility from the start;
  • Happy to receive feedback and at the same time see mistakes as a stepping stone to success;
  • Want to grow faster than you thought possible, both as a person and as a professional.


What we can offer you:


  • A free WeRoad trip to a destination of your choice every year;
  • An unforgettable onboarding experience at our headquarters in Milan, our very own coworking space called "C30", which fully reflects our company culture.
  • Opportunities to learn and build a network.
  • Hybrid Working.
  • Unlimited holidays, and definitely a half-day holiday on your birthday.
  • A bonus for newlyweds and new parents.
  • Fun! We host regular team-building events throughout the year and have lots of opportunities to meet our Travel Coordinators and WeRoaders from all over Europe.
  • A fun, fast-paced startup environment full of ideas and ambition to turn those ideas into reality at the speed of light.
  • Attractive salary.
  • NO formal dress or formalities.


We are looking for a Travel Coordinator Recruiter & Manager starting from April 2023.

To start the selection process, you will go through:

  • A short interview with our P&C team - cultural check.
  • 1 or 2 interviews with the head of the A&C department.
apply
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