Key Account and Contracting Manager LATAM

Unit: Product City: Milan, Italy

KEY ACCOUNT & CONTRACTING MANAGER LATAM


ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES


Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, the UK and now also...in Germany and France!

We are a community of travelers, united by their love for travel, adventure, and discovering faraway lands and cultures. We bring together small groups of like-minded millennials and send them on life-changing experiences to 100+ destinations all over the globe.


We're on a mission to design and deliver experiences worth living and sharing, by rewriting the rules of the travel industry. 


ABOUT THE ROLE


LOCATION: Milan / Madrid/ London / Berlin / Paris


We're looking for a highly motivated, ambitious, and effective Key Account Manager to join our Global Product team, responsible for traveling between our destinations and delivering unique, best-in-class travel experiences for our WeRoaders. 


As Key Account Manager you will be responsible for supporting WeRoad as we scale through, building a strong network with the best suppliers around the world and negotiating the best rates for our business. You’ll manage sourcing, negotiation, contracting, and live tour operations for your destinations, and be the team expert on all operations related to your portfolio.


AS KEY ACCOUNT & CONTRACTING MANAGER, YOU WILL:

  • be fully accountable for product supply, procurement & contracting of key destinations in LATAM
  • be traveling between the destinations you are responsible for, identifying the right local partners and DMCs and developing strong long term partner relationships
  • be responsible for contracting within your destinations, securing the best terms and rates for WeRoad and WeRoaders. Using your strong negotiation skills, you’ll be responsible for improving WeRoad product margins
  • You will identify opportunities to maximize performance of each partner by monitoring results and proposing changes and improvements
  • be the owner of the contribution margin generated through our Tour Operator activity in your destinations, taking full control of each product component, ensuring the sustainable growth of the business 
  • be responsible for implementing improvements to ensure customer experience is paramount and WeRoad is a provider of world leading experiences 
  • be a key part of our crisis management team, and support our emergency process and shifts as required on rotation amongst the team. Together with the rest of the team you’ll help guarantee global 24/7 assistance to our tours 


ABOUT YOU:

  • You have 3+ years of experience in sourcing and contracting, you are familiar with the tourism industry and have acquired strong negotiation skills.
  • You have experience in LATAM and you are able to speak Spanish
  • You are willing to travel 
  • You are comfortable in being one of the main points of contact for emergencies and/or crises 
  • You love managing a full suite of KPIs, and are highly engaged by achieving goals
  • An excellent relationship builder, and someone who will relish the opportunity to build strong relationships for WeRoad with external partners.
  • You have experience in a fast paced, dynamic startup scale up environment, and thrive under pressure
  • You are commercially minded, analytical, competent at handling data sets, and can work autonomously to solve problems


You will love working at WeRoad if:

  • You are ambitious, want to build and be part of something huge, growing faster than you thought possible
  • You love travel and want to join a young, smart, and fun team of people who love it, too
  • You prefer adventure instead of daily routine and love working in a fast-paced, dynamic environment
  • You are an entrepreneur at heart and a self-starter and aren't afraid to take on a lot of responsibility, right from the start
  • You welcome feedback and see mistakes as stepping stones to success


 What we can offer: 

  • A free WeRoad trip every year to the destination of your choice. You didn't think we'd leave you hanging, did we? Become one of our Travel Coordinators and you could go abroad even more often.
  • A great workspace. WeRoad offices are based in the beating heart of Milan, Madrid, London, Paris and Berlin and you’ll have the chance to frequently tour around them to meet all our WeRoad people.
  • Best-in-class benefits. We have a work from home policy, offer a half-day off on your birthday, and give a bonus to newlyweds and new parents!
  • A memorable onboarding experience. You'll have the chance to do the onboarding at our HQ in Milan, our very own coworking space called "C30" which embodies our company culture. There you'll find an open space layout, a fully equipped kitchen, an area for relaxing, table football, a company library, and a Tibetan bridge (yes.. we’re serious!).
  • Training & Development. Join the training program of our holding company, OneDay.
  • Best-in-class benefits. We have a generous paternity and maternity leave policy and give a bonus to newlyweds and new parents!
  • Unlimited Holiday. You are the master of your own time. We have an unlimited holiday policy and encourage each employee to be their own entrepreneur. 
  • Fun! We schedule regular team-building events throughout the year and provide plenty of opportunities to meet our Travel Coordinators and WeRoaders.
  • Smart working. Remote and flexible working, and we support you to work from your destination of choice up to 1 month per year.


Ready to apply? 

The selection process will consist of:

  • introductory call with our People & Culture team
  • technical and background-based interview with our Head of TO
  • business case
  • third round of interview based on your business case



WeRoad is an equal opportunity and affirmative action employer. We consider for employment all applicants, regardless of their race, religion, color, ancestry, national origin, sex, sexual orientation, gender, gender identity, age, family status, political affiliation, disability, and any other legally protected characteristic. 

Statistically speaking, women are less likely to apply for roles where they don't fit the job description perfectly. DON'T TRY AND BE PERFECT but just go for it and send us your application regardless.

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